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The message: “Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument…” indicates that there was a second configuration error on the server.

When the web server encounters an error of any sort, the page that it displays to report the error is actually just another .html file stored on the server. This error means that trying to display the error page for the first error (the internal server error) actually generated a second error (also an internal server error, in your case).

And at that point, the server just gave up.

This is an update to an article originally posted : May 10, 2006